Careers

Are you interested in working with one of the most trusted and experienced heating, cooling, ventilation and refrigeration companies on the South Shore?

Since 1975, Rhyno’s has been providing exceptional service and products to residents and companies throughout Nova Scotia and we are always looking for qualified individuals to join our knowledgeable, certified team of experts.

Send us your resume if you think you’d be a good fit for our team.


A quote from a job shadowing NSCC Refrigeration & Air Conditioning student:

“Having spent the week with Mike I am more certain than ever that I am pursuing the right trade for me. I saw and experienced quite a few new and interesting things that made we want to learn even more. Above even that I saw the passion and devotion Mike Emgram has towards his job and ensuring he satisfies his customers expectations. He truly is the type of technician I endeavor to become. Knowledgeable to the point where he makes it almost look easy to understand and trouble shoot problems, and a trust from his customers very rarely seen. I simply could not have asked to have been able to observe a more capable technician.”

                                                                                     -Andrew MacIntosh (November 2018)


Current Opportunities:
We currently have two openings listed:

 

Refrigeration Technician

Rhyno’s has a successful 42 year track-record in HVAC/R, and we’ve added Plumbing and Sheet Metal fabrication to better serve our customers.  Our team of Red Seal specialists in HVAC/R, Oil, Gas, Plumbing, and Sheet Metal grows as we add to our Apprentice team every year.  With our mentoring, quality, and safety programs, we keep raising the bar on performance.  Strong Administration, Sales & Marketing, and Service Operations teams support our amazing field technicians and our growing customer base.

We are looking for a self-starter oil technician to deliver the desired customer service experience.  Our goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability while consistently following Rhyno’s core values.

Responsibilities:

  • Provide service & customer support during field visits.
  • Manage all onsite installation, repair, maintenance, and test tasks.
  • Diagnose errors or technical problems and determine proper solutions.
  • Produce timely and detailed service reports.
  • Follow company procedures and protocols.
  • Cooperate with the technical team and share information across the organization.
  • Comprehend customer requirements and make appropriate recommendations/briefing.

Requirements:

  • Level 1 or higher preferred.
  • Ability to troubleshoot, test, repair, and service technical equipment.
  • Familiar with mobile tools and applications.
  • Ability to adapt to changing work schedules.

To apply:

  • Email resume to yvette@rhynosltd.com

Employment Opportunity_ Refrigeration Technician

Sales & Customer Reception Coordinator

Rhyno’s has a successful 42 year track-record in HVAC/R, and we’ve added Plumbing and Sheet Metal fabrication to better serve our customers.  Our team of Red Seal specialists in HVAC/R, Oil, Gas, Plumbing, and Sheet Metal grows as we add to our Apprentice team every year.  With our mentoring, quality, and safety programs, we keep raising the bar on performance.  Strong Administration, Sales & Marketing, and Service Operations teams support our amazing field technicians and our growing customer base.

We are looking for a sales coordinator to deliver the desired customer service experience for a maternity leave (with potential for extension based on growth).  Our goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability while consistently following Rhyno’s core values.

Responsibilities:

  • First person to answer incoming calls, general email, and social media accounts.
  • Confidently educate customers on the products and services we offer and discuss available options with potential and existing customers.
  • Consistently display a high level of professionalism while delivering superior customer service.
  • Produce and send letters to customers following installations.
  • Track and report key performance metrics for the Sales & Installation Teams.
  • Prepare reports for Management Team on routine and ad-hoc basis.
  • Participate in annual Home Shows and other Marketing events.
  • Promote warranties and produce customer documentation upon the sale of a warranty.
  • Schedule sales team appointments and customer installations and manage installation logistics.
  • Enter information into CRM and produce routine and ad-hoc reports for Managers.
  • Create and submit newspaper advertising based on a defined marketing program.
  • Assist outside marketing person as needed.

Requirements:

  • University or College Degree. (High School with excellent experience will be accepted).
  • Impeccable Communication Skills (phone, email, letter writing, presentations)
  • Excellent customer service skills
  • Microsoft Office.
  • Ability to handle a demanding installation schedule.
  • Ability to accept and adapt behaviours based on coaching program.

To Apply: 

To learn more about us, visit www.rhynosltd.com

Submit your application by email to JoinOurTeam@rhynosltd.com by November 9, 2018 at 5pm (AST).   Please use Reference REF#2018-11-001

Employment Opportunity_ Sales & Customer Reception Coordinator