I very recently had a 30K (Lennox 3 Head ) unit installed. I understood that they would have the units on hand but there was not a delay in having one bought in. Throughout the process Bernadette, the contact person, was very helpful and kept me updated on the status. the installers were prompt and professional. However not all was roses….the outside unit was a dud and they had to replace it…..not their fault and quickly rectified. There was also a seamless provision of a bucket truck (for 3rd level install). Much care was taken to ensure the exterior unit was levelled to ensure that there would be no vibration which might harm the unit long term. The internal units are very quiet.
Payment using NS Power load was quick and easy. They arranged for the promotional Lennox rebate for me. Between the NSP Power rebate and Lennox rebates, there was an $800.00 reduction……Ta
I had checked out other providers/equipment which were less expensive, but chose this company and this equipment. I'm happy with my decision.